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At Brave, we strengthen engagement between you and your customers by applying human-centred design methodologies to drive business innovation and performance.

We work with clients across Australia and internationally from numerous industries, including corporate services, med tech and healthcare, energy and manufacturing, retail and hospitality, education, construction and industry associations.

We help our clients move from confusion to clarity – first by understanding who their customers are and then by defining the value of the services they deliver and how they ultimately benefit their customers. 

Using human-centred design methodologies, we develop Engagement strategies aligned with their business goals and aimed at achieving business success.

Any business strategy’s success, however, is closely tied to the performance of your business from both internal operations and financial perspectives. 

To ensure our clients achieve their business goals, we take a broad, yet strategic, look at their business to determine where smarter business practices can be deployed to support all business strategies effectively.

Our Areas of Expertise.


How your business engages both internally and externally has a direct impact on the performance of your business. We work with you to develop better engagement strategies to deliver a stronger bottom line.


We help you improve your business performance through smarter business practices, aligning them with effective engagement strategies to enhance staff performance and achieve greater customer retention.


The success of any new product and service development needs to be grounded in an innovation mindset. We help you define, refine and deliver your idea to the market by applying Human-Centred Design methodologies.

Our Philosophy.

Our philosophy is that businesses, like a coin, have two sides; one side cannot exist without the other and these two sides must align to achieve real business success.

We describe these sides as to how it Engages internally through staff culture and externally through its brand and Performs operationally and financially.

Without considering how one might affect the other or finding balance and synergies between these two sides, a business may miss opportunities or face unnecessary challenges.
Achieving synergy in business requires a balanced approach and intelligent strategies that activate both sides of your business in achieving your business goals.

At Brave, we have helped many companies achieve, grow and adapt to change by aligning Engagement and Performance.

Ready to find the balance
in your business?

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4 Florence Street Teneriffe QLD 4005

PO Box 1069 New Farm QLD 4005

07 3852 6676